Returns & Refunds policy

We want our customers to be happy with their purchase from LIZZARDX.

Orders can be cancelled within 24 hours of placing them, before shipment.

Once shipped, cancellation is not possible.

Refunds are applicable only for defective, damaged, or wrong products received.

Customers must raise a return/refund request within 7 days of delivery with proof (photos/videos).

Refunds will be processed to the original payment method within 5–7 business days after product inspection.

No refunds for used or damaged products (not due to our fault).

For refund/cancellation requests, please write to contact@lizzardx.com.